Frequently Asked Questions

When will my order ship?

Each Limited Edition Launch Package is personally prepared by Krista and typically ships within 2–5 business days after your order is placed.

During launch week, processing may take a little longer due to high demand. We appreciate your patience!

What is included in the Limited Edition Launch Package?

Your package includes:

📖 A personally signed hardcover copy of When the Healer Breaks

📘 The official Companion Guided Journal

🔖 An exclusive collectible bookmark

💌 A personal thank-you card

Only the first 100 packages include these exclusive launch items.

Is every book personally signed?

Yes.

Every Limited Edition Launch Package includes a book personally signed by Krista Parsons.

Will there be more than 100 Limited Edition Launch Packages?

No.

Once the first 100 signed launch packages have been sold, this exclusive package will no longer be available in its current form.

Do you ship internationally?

At this time we ship to:

  • 🇨🇦 Canada

  • 🇺🇸 United States

We hope to expand shipping to additional countries in the future.

How much is shipping?

Shipping costs are calculated during checkout based on your shipping destination.

Will I receive a tracking number?

Yes.

Once your package has shipped, you'll receive an email with tracking information so you can follow its journey to your door.

Can I return my book?

Because each Limited Edition Launch Package includes a personally signed book, all sales are final.

If your order arrives damaged, incorrect, or is confirmed lost by the shipping carrier, please contact us within 7 days and we'll work with you to make it right.

Is the book available on Amazon?

Yes.

When the Healer Breaks will be available through Amazon in paperback, hardcover (where available), and Kindle eBook formats.

The Limited Edition Launch Package, however, is only available through this website while supplies last.

Who is this book for?

This book is for anyone who has ever:

  • Lost themselves while caring for everyone else.

  • Faced unexpected illness, chronic pain, or life-changing circumstances.

  • Questioned their purpose after life took an unexpected turn.

  • Needed hope during a difficult season.

  • Believes healing is about more than just physical recovery.

You don't need to work in healthcare to connect with this story. It's about resilience, identity, and discovering that even when life changes unexpectedly, there is still hope, purpose, and becoming.

What inspired you to write When the Healer Breaks?

After years as a registered nurse and healthcare leader, my own health unexpectedly changed, and I found myself becoming the patient instead of the caregiver.

Writing this book became part of my healing journey. My hope is that readers feel seen, understood, and reminded that even in life's most difficult moments, they are not alone.

What is the AND STILL movement?

The AND STILL movement is a reminder that our circumstances do not define our worth.

Life changes...

AND STILL...

Hope remains.

Purpose endures.

Healing continues.

There is becoming.

It's a community built on resilience, compassion, and choosing to keep moving forward—even when life doesn't unfold as expected.

How can I stay connected?

You can:

  • Subscribe to receive updates about future books and speaking events.

  • Join the AND STILL movement.

  • Follow Krista on social media.

  • Sign up to be notified about new resources and events.

Thank you for being part of this journey.